An immersive experience is an activity that transports participants into a captivating interactive environment by combining visual, auditory and sometimes tactile elements. The goal is to make the experience as engaging and realistic as possible, allowing participants to fully immerse themselves in the presented universe.

DUNGEONS & DRAGONS: The Immersive Quest lasts approximately 60 minutes, and attendees can spend unlimited time at the market with themed food and drinks, merchandise and more. 

DUNGEONS & DRAGONS: The Immersive Quest is accessible to everyone. However, children must always be accompanied by an adult to ensure a pleasant and safe visit. Please note that due to the nature of the theme, some younger children may be more sensitive to the content. *While there is no age limit, some situations may be upsetting to young children. Bring children under 4 at your discretion.

Any guests found to be disruptive to the experience may be asked to leave. We reserve the right to remove guests who are disrupting the experience for others to ensure a positive and enjoyable atmosphere for all attendees.

No. The experience invites participants to follow a certain path to explore different rooms and complete certain actions. Therefore, no seating can be reserved. However, benches are available in some of the rooms.

Yes, taking photos and videos for personal use is allowed and encouraged. To ensure a pleasant experience for everyone, please do not use your flash. Tripods are not permitted and must be left at the coat check.

This immersive quest will lead you through five rooms meticulously crafted to immerse you in the DUNGEONS & DRAGONS universe. Your adventure begins with a crucial decision: you must select your path as a rogue, druid, fighter, or wizard. Each choice shapes your journey, granting you unique powers and abilities that you’ll need to learn and master for what lies ahead. You’ll then enter the storied Yawning Portal tavern, a gateway to realms unknown. An unexpected twist will propel you into the heart of a mysterious dungeon, where you’ll face perilous challenges, encounter legendary creatures, and meet characters whose fates intertwine with yours. The ultimate test of your courage and skill awaits—an epic showdown with the mighty dragon. After completing the quest, you’ll be able to extend your adventure and enjoy DUNGEONS & DRAGONS-themed drinks and snacks in a bustling marketplace. You can also shop for merchandise at the experience’s boutique and book rooms to play tabletop DUNGEONS & DRAGONS with friends.

Monday: Closed 

‍Tuesday: Closed 

‍Wednesday: Closed 

‍Thursday: 4 p.m. to 9 p.m. 

‍Friday: 4 p.m. to 9 p.m. 

‍Saturday: 10 a.m. to 8 p.m. 

‍Sunday: 11 a.m. to 6 p.m.

Each ticket is valid for a specific time slot.  You select your time slot when purchasing your ticket (online or at a sales point).

It’s recommended to arrive 15 minutes before the time indicated on your ticket.

To ensure an optimal experience for all participants and to manage attendance effectively, we ask that you arrive 15 minutes prior to the time indicated on your ticket. If you arrive late, we will do our best to accommodate you. However, please note that late arrivals may not be guaranteed entry, especially if later time slots are fully booked.

Purchasing a Flex ticket allows you to participate in the immersive experience on the date of your choice, at any time during that day.

The last experience time slot is one-hour before closing. Please refer to our ticketing platform to review what time slots are available.

Costumes are not required. Many of our attendees enjoy wearing costumes (“cosplay”). However, it is not a requirement to wear a costume to attend DUNGEONS & DRAGONS: The Immersive Quest.

DUNGEONS & DRAGONS: The Immersive Quest reserves the right to reject any costume at any time and for any reason. We maintain a zero-tolerance policy regarding hate speech and discrimination. Any garments, accessories, or displays associated with Neo-Nazism, racism, sexism, profanity, or any other beliefs that promote hostility towards individuals based on their race, gender, sexual orientation, or religion will result in immediate removal from the premises, along with the entire party. Our event is a space dedicated to safety, inclusivity, and respect for all. Any costume deemed inappropriate at the sole discretion of DUNGEONS & DRAGONS: The Immersive Quest will not be permitted.

All DUNGEONS & DRAGONS: The Immersive Quest attendees must comply with federal, provincial, and local laws regarding weapons, imitation weapons, and props, as well as their usage. Attendees are reminded to exercise caution when transporting weapons or props to and from the event, ensuring they are securely stored in bags or containers to prevent public alarm. Under no circumstances are attendees permitted to possess or bring actual weapons to the event. Any unlawful possession of weapons will result in denied admission or legal action.

DUNGEONS & DRAGONS: The Immersive Quest is presented at the GYGO Entertainment Complex, located at 99 Rathburn Road West in Mississauga, Ontario.

Yes, free parking is available on-site.

Yes.

Rideshare or taxi: Taxis are located outside Entrance 7 of the Square One Shopping Centre (across from Moxies Grill & Bar) and at Entrance 1 (near Walmart). 

‍GO transit: The closest GO station to GYGO is Square One GO Bus Terminal. Click here to plan your trip .

MiWay regional transit: The closest MiWay platform to GYGO is the City Centre Transit Terminal. Click here to plan your trip. 

Strollers are allowed. For safety reasons, we reserve the right to limit stroller access to the exhibition in certain cases (e.g., during high-traffic periods).

This experience offers partial accessibility for individuals with disabilities. While the space is wheelchair-friendly, participation in all activities may not be fully accessible. Guests using wheelchairs are encouraged to bring a companion to assist with navigating the area.

No, animals are not allowed in the exhibition, except for service dogs.

Yes, a complimentary coat check is available daily in the venue lobby.

• Large bags (backpacks, large tote bags, large handbags, sports bags, water bottles, and any bag larger than 21.5 cm x 28 cm).

• Illegal substances (prescription medications in their original packaging are allowed, provided the participant presents ID matching the label on the prescription container).

• Food, beverages, or liquids in containers larger than 50 ml, or glass or metal containers (with the exception of special dietary needs due to foodallergies, religious requirements, or restrictions, and baby food/formula).

• Weapons, laser pointers, and umbrellas.

• Professional photography equipment or audio/video recording equipment (no removable lenses, tripods, or drones).

• Bicycles, skateboards, scooters, or personal motorized vehicles.

• Pets, except for service dogs.

No outside food or drinks are allowed. However, exceptions can be made for guests with special dietary needs/allergies, religious requirements and babies.

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A counter is available at the end of the Immersive Quest with a selection of snacks and drinks.

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Smoking in all forms, including e-cigarettes and vapes, and cannabis consumption is prohibited inside the building or within three metres of any exterior doors.

For groups of 20+ people or for private event requests, please contact our team at: contact@dndimmersive.com